What is a UTM Code (And How to Use UTM Codes in HubSpot)

Mar 25, 2023 10:27:08 PM | PPC What is a UTM Code? (And How to Use UTM Codes in HubSpot)

 

Have you ever wondered how businesses track the effectiveness of their online marketing campaigns? Or maybe you've come across a strange-looking code at the end of a website URL and wondered what it meant.

That code is called a UTM code, and it's an essential tool for tracking website traffic and understanding how customers interact with your brand.

UTM (Urchin Tracking Module) codes have been around since the early days of Google Analytics, but many businesses still don't understand how to use them effectively. A UTM code is a simple string of text that you can add to the end of any URL, allowing you to track how visitors are finding and interacting with your website.

If you're looking to improve your digital marketing efforts, understanding what a UTM code is and how it works is crucial.

In this article, we'll take a closer look at what UTM codes are, why they're important, and how you can use them to track your website's performance and improve your inbound marketing strategy.

 

UTM code

UTM (Urchin Tracking Module) codes are snippets of text added to the end of a URL to help you track where website traffic comes from if users click a link to this URL.

 

What is a UTM code?

UTM codes are important because they allow you to track the effectiveness of your marketing campaigns. By adding UTM codes to your URLs, you can see which campaigns are driving traffic to your website, where that traffic is coming from, and which content is generating the most engagement. This data can help you make informed decisions about where to focus your marketing efforts and how to optimize your campaigns for better results.

For example, let's say you run a social media campaign on Facebook and Instagram, and you use UTM codes to track the performance of each campaign. You might find that your Facebook campaign is driving more traffic to your website than your Instagram campaign and that users who click through from Facebook are spending more time on your site and engaging more with your content.

Armed with this data, you can adjust your Instagram campaign to improve its performance or shift more resources to your Facebook campaign to capitalize on its success.

In addition to helping you track the performance of your campaigns, UTM codes can also help you identify opportunities for growth and improvement. By analyzing your UTM data over time, you can spot trends in your marketing performance and identify areas where you might be able to improve.

For example, if you notice that users who come to your site from a particular source tend to convert at a higher rate than others, you might want to invest more resources in that channel to drive more traffic and revenue.

Overall, UTM codes are a simple yet powerful tool for tracking the effectiveness of your marketing campaigns and improving your overall marketing performance. By taking the time to implement UTM tracking and analyzing your data regularly, you can make informed decisions about where to focus your marketing efforts and optimize your campaigns for better results.

 

The components of a UTM code

A UTM code is a unique code added to the end of a URL to track the performance of content and social media campaigns. It's comprised of two components: the tracking variable and UTM parameters.

 

The Tracking variable:

The tracking variable is a unique code that identifies the dimension being tracked, such as the social media site that is driving traffic. It's usually preceded by "utm_". The UTM parameter, on the other hand, specifies the source, campaign, content, term, or medium you're tracking.

UTM Parameter:

The UTM parameters provide detailed information about where your traffic is coming from, what kind of content is driving visitors to your site, which marketing strategy is performing the best, which link is driving the most traffic, and which keywords are being used to find your website.

 

By using UTM codes, you can gain valuable insights into your marketing performance and make data-driven decisions to improve your strategies. It's important to ensure that UTM codes are used consistently and correctly across all marketing channels to ensure accurate tracking and reporting.

 

To break it down further, here are the five parameters that make up the UTM code:

  1. Source: This parameter tracks the source of the traffic to your website, such as the social media platform or website where the link was shared.

  2. Campaign: This parameter tracks the overall campaign, such as a sale or promotion, that the link is associated with.

  3. Content: This parameter tracks the specific piece of content that the link is associated with, such as a specific social media post or email.

  4. Term: This parameter is typically used for tracking paid search keywords, allowing you to see which specific terms are leading to clicks on your website.

  5. Medium: This parameter tracks the medium through which the link was shared, such as email or social media.

By adding these parameters to your UTM code, you can gain deeper insights into the performance of your marketing campaigns.

For example, if you're running a Facebook ad campaign, adding a UTM code with the source parameter set to "Facebook" and the campaign parameter set to "Summer Sale" can help you understand how many clicks and conversions came from that specific campaign.

It's important to use consistent UTM parameters across your campaigns to ensure accurate tracking and easy analysis. By using UTM codes effectively, you can gain valuable insights into your marketing efforts and make data-driven decisions to improve your campaigns.

 

 

What does a UTM code track?

A UTM code is a powerful tool for tracking the effectiveness of your marketing campaigns. UTM codes allow you to monitor a range of important metrics, such as traffic source, medium, campaign name, content, and keyword term.

 

1. Traffic Source

With the source parameter, you can determine where your traffic is coming from, whether it's a specific social media platform or a referral from another website.

For example, adding &utm_source=Instagram to your UTM code will indicate that the traffic is coming from Instagram.

2. Medium

The medium parameter tracks the type of content that the user clicked on to get to your website. For instance, you can use &utm_medium=social to identify traffic that came from social media platforms.

3. Campaign Name

By using the campaign name parameter, you can track the performance of specific marketing campaigns. This can help you determine which campaigns are most effective and how you can improve your overall marketing strategy.

For instance, you might use &utm_campaign=facebook-campaign-1 to track the performance of a particular Facebook ad campaign.

4. Content

If you have multiple links pointing to the same URL, the content parameter can help you identify which link is generating the most traffic.

For example, adding &utm_content=linkoption to your UTM code can help you track the performance of a particular link.

5. Keyword Term

The term parameter allows you to track which keyword the user searched for to find your website. This can be particularly useful for search engine marketing campaigns.

For instance, you can use &utm_term=what-is-a-utm-code to track users who found your website by searching for "what is a UTM code".

 

Why Are UTM Codes So Important?

UTM codes are especially important when it comes to tracking the effectiveness of your marketing campaigns. By using UTM codes, you can get a better understanding of how each of your marketing channels is performing, which in turn allows you to make data-driven decisions to improve your marketing strategy.

Without UTM codes, it can be difficult to determine which campaigns are driving the most traffic and which channels are providing the most value for your business. By using UTM codes, you can gain insights into your marketing performance that you would not be able to obtain otherwise.

In addition, UTM codes allow you to track the entire user journey, from the initial source of the visit to the conversion on your website. This information is critical to understanding how users are interacting with your website and what you can do to improve their experience.

UTM codes are an essential tool for measuring the ROI of your marketing campaigns. By tracking the performance of each campaign, you can determine which efforts are generating the most revenue and which ones need to be adjusted or discontinued. This can help you make informed decisions about how to allocate your marketing budget to maximize its impact.

 

Benefits of using a UTM code

Using UTM codes to track your campaigns has several benefits that can help you optimize your marketing efforts:

1. Better understanding of your website traffic

By using UTM codes, you can determine which channels and campaigns are driving the most traffic to your website. This information can help you make more informed decisions about where to focus your marketing efforts and how to allocate your budget.

2. Optimizing your call-to-action content

By tracking which links your customers are clicking, you can better understand what content is most engaging and effective. This can help you improve your call-to-action (CTA) content and increase conversions.

3. Examining the impact of each campaign

With UTM codes, you can track the success of each campaign and gain insights into which social channels your customers are present on. This information can help you refine your marketing strategy and optimize your campaigns for better results.

4. Easy A/B testing

Before UTM codes, tracking content variables in A/B testing was difficult. But with UTM codes and tools like Sprout Social, you can easily compare the performance of different campaigns and make data-driven decisions.

Generally, UTM codes provide a powerful way to track and analyze your marketing efforts. By implementing them in your campaigns, you can gain valuable insights into your audience, optimize your content, and improve the effectiveness of your marketing strategy.

 

How To Use the UTM Codes

UTM codes are a valuable tool for tracking your marketing campaigns and understanding where your website traffic is coming from. By adding UTM parameters to your URLs, you can easily track the effectiveness of your campaigns in Google Analytics and HubSpot.

 

Using UTM Codes in Google Analytics

You can use these codes in any combination by separating each UTM parameter with the '&' sign. Thus, you might have a simple URL that simply wants to track visitors' actions from an email campaign:

yoursite.com/your-page/?utm_campaign=spring-sale

By adding the utm_campaign parameter, you can track the performance of your "Spring Sale" email campaign in Google Analytics. If you run a Spring Sale every year, add the year to the parameter (e.g. utm_campaign=spring-sale-2023) to differentiate each year's campaign. Do you want to know how many sales were generated from an email campaign? UTM links are your answer.

You may also choose to have a more complex code that tracks multiple UTM parameters. Here is an example of tracking the source, medium, campaign name, medium, and content:

yoursite.com/your-page/?utm_source=facebook&utm_medium=cpc&utm_campaign=spring-sale&utm_content=shoe-ad

With this code, you can track the performance of a specific Facebook CPC ad campaign for your Spring Sale, and even differentiate between different ad content. By analyzing the results of different campaigns, you can optimize your marketing strategies and achieve better results.

 

Using UTM Codes in HubSpot

UTM codes are a powerful tool for B2B marketers using HubSpot CRM to track the performance of marketing campaigns and understand the effectiveness of different marketing efforts.

With HubSpot, you can use UTM codes to track the performance of specific campaigns, pages, or links and see how they are driving traffic and conversions for your business. This helps you understand which marketing efforts are the most effective and where you should focus your efforts in the future.

To use UTM codes with HubSpot, you need to add them to the end of a URL, as described previously. Once you've done this, you can track the performance of your campaigns by creating custom reports in the CRM dashboard. This allows you to see how many clicks each UTM code generates and how much traffic it drives to your website.

In addition, you can use UTM codes to segment your contact lists in HubSpot. For example, you can create a segment for contacts who have visited a specific page on your website or who have clicked on a particular link. This can help target specific groups of contacts with relevant content and offers.

Overall, UTM codes are a valuable tool for B2B sales, operations, and marketing leaders using HubSpot. They can help you track the performance of your campaigns, understand the effectiveness of your marketing efforts, and segment your contact lists for targeted marketing.

 

UTM Tracking Examples

The following URLs serve as examples to illustrate UTM tracking.

Scenario: As an outdoor recreation retailer, you want to measure the effectiveness of your annual summer sale campaigns. To do this, you'll need to use UTM codes to track traffic from different sources, including paid search, paid social, and email marketing.

First, create a unique UTM code for each campaign source by adding the relevant parameters to the end of the URL. For example, you might use the following UTM codes:

 

1. Cost Per Click (CPC) Tracking

To begin, create a tracking URL for a Google CPC campaign that promotes your annual summer sale landing page and targets the keywords "camping gear."

You can use the following tracking URL template: www.example.com/page?utm_source=google&utm_medium=cpc&utm_campaign=summer-sale&utm_term=camping-gear

 

2. Social Media Tracking

To determine the success of your paid social media campaign on Facebook that directs users to your summer sale landing page, you need another tracking URL.

You can use the following template for your tracking URL: www.example.com/page?utm_source=facebook&utm_medium=paid-social&utm_campaign=summer-sale

 

3. Email Marketing Campaign Tracking

To measure traffic generated from a promotional email that includes three links (a logo, an image, and an orange CTA button) directing users to the summer sale landing page, you need to create separate tracking URLs for each link.

You can use the following templates for your tracking URLs:

www.example.com/page?utm_source=summer-promo&utm_medium=email&utm_campaign=summer-sale&utm_content=logo

www.example.com/page?utm_source=summer-promo&utm_medium=email&utm_campaign=summer-sale&utm_content=main-image

www.example.com/page?utm_source=summer-promo&utm_medium=email&utm_campaign=summer-sale&utm_content=orange-cta

 

Next, use Google Analytics to track the traffic and conversions generated by each UTM code. This will give you valuable insights into the performance of your campaigns and help you understand which sources are driving the most traffic and sales.

You can also use HubSpot to create custom reports and segments based on UTM codes. For example, you can create a report that shows the number of visitors and conversions generated by each campaign source, or a segment of contacts who clicked on a specific UTM-tagged link.

By using UTM codes to track the performance of your summer sale campaigns, you can make data-driven decisions about your marketing strategy and optimize your efforts for maximum ROI.

 

Unlock the Power of UTM Codes

UTM codes are an essential component for any marketer who wants to track the performance of their campaigns and understand their audience's behaviour. By using UTM codes in HubSpot, you can gain valuable insights into the effectiveness of your campaigns and make informed decisions to optimize your marketing efforts.

At Fine Media, we can help you implement UTM codes and create custom reports to measure the impact of your campaigns accurately. Our team of experts can guide you through the process and help you take your marketing to the next level.

So why not give us a try today and unlock the full potential of UTM codes? Contact us now to get started.

Tumisang Bogwasi

Written By: Tumisang Bogwasi

Tumisang is a 2X award-winning entrepreneur, CEO of Fine Media, and a catalyst for empowering brands. With expertise in inbound marketing and digital marketing, he guides companies to generate leads and drive revenue. In his free time, he enjoys playing squash.